Frequently asked questions.

  • Kaboo allows you to send a personalized, physical greeting card internationally without having to worry about going to a post office, stamps, or other hassles around sending physical cards. Just follow these easy steps: 

    • Select your recipient. 

    • Pick your card design from the Kaboo card gallery

    • Type up a personalized message (or upload a pre-written, handwritten message)

    • Upload photos, voice message, or even a video message. 

    • Confirm your information

    • Hit Send!

    Your recipient will then get an email to confirm their address. Kaboo will create, print, and ship your card for you. 

    Recipients will receive their card in about 4 days (after it has been mailed out). Each card will have a unique QR code. When recipients scan this QR code using the camera on their phone, they will see any photos, voice messages, or videos that you uploaded for them.

    A single Kaboo card is currently being offered at a flat rate of $USD 6.99  (+taxes). And this includes the card, envelope, international/domestic shipping, along with the convenience and the digital archival of your message on the Kaboo app. Pretty great deal!

  • DesWe understand that sometimes you may want to send someone a card, but you may not have their address right in that moment. Instead of letting the moment pass, Kaboo will still enable you to complete the process of creating and sending a card.

    Kaboo will contact the recipient on your behalf using the email you provide us and ask them to provide or confirm their physical address.cription text goes here

  • Yes! Just select "Upload Your Own Design" in the gallery. We know this will help you preserve and share more special moments between your kids and loved ones.

    Psst...you can send additional artwork or media as part of our digital attachment feature!

  • That's great! The passcode is to ensure only the intended recipient can "unlock" the card's digital message feature. You should have received the passcode via email. Search for any email from team@sendkaboo.com.

  • Our system has clocked deliveries in 4 business days but sometimes unforeseen issues crop up.

    1. Check to see if the recipient's address was entered correctly.

    2. If you did not have their address and asked Kaboo to contact them, please contact recipient received an email from Kaboo asking for their physical address (sometimes our emails go to spam or get ignored). Cards are only sent after a physical address is input. 

    3. If a correct physical address was provided, but the card was still not received, please contact team@sendkaboo.com and we will get on the case immediately.